Please do not run any tools or take any steps other than those I provide for you.If you receive an error whilst posting, please break the log in half and use multiple posts. Logs should be posted directly in plain text. Please do not post logs using the CODE, QUOTE or ATTACHMENT format.Please read through my instructions thoroughly, and ensure you carry out each step in the order specified.Please read through the points below to ensure this process moves as quickly and efficiently as possible. If you would allow me to call you by your first name I would prefer that. I will be assisting you with your malware-related problems. My username is LiquidTension, but you can call me Adam. Hello jrchel786, welcome to Tech Support Guy's Malware Removal forum!