The item must be returned in its original packaging. To be eligible for a return your item must be in good condition and in the same condition as you received it in. Getting the telescope ready for first observations requires only a few minutes. However, if the 30 days have elapsed from the date you purchased the item, we will not be able to offer you a return or exchange. Perform the telescope and AutoStar setup indoors in the light so that you become familiar with the parts and operation before moving the telescope outside into the dark for observing. It is possible that the stocks could be depleted after the order has been made.

Therefore, the actual inventory could fluctuate at any moment. The delivery time is estimated to be between three and seven days.ĭue to multiple entities, including the factory and the warehouse, we cannot fully manage stock. The majority of orders will be delivered within 48 hours. Orders that include more than 1 item are assigned processing periods for each item.īefore shipping, all ordered items will be thoroughly inspected. We have distribution centers and warehouses in Europe and the USA. This is a sign of our determination to become the largest online retailer worldwide. We ship to thousands of customers every day across different countries. Before shipping your items will be thoroughly examined and secured. Our warehouse staff is expertly trained and will wrap your items according to our precise and precise specifications.

We have a range of shipping options due to our long-term partnership with UPS FedEx DHL. Fast Shipping with Professional Packaging